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1. Orders are considered confirmed only after the payment is successfully completed.
2. Items will be delivered only after all outstanding balances are paid.
3. Cancellations are not possible after a watch has shipped.
4. Deposits may be non-refundable and may vary from product to product. Please refer to the product page or order information at the time of order for details.
5. Refunds, where applicable, will be processed by us within 7 working days.
1. Shipping restrictions: At this time, we are unable to ship to Israel, Russia, Belarus, Ukraine and North Korea due to prevailing import/export regulations.
2. All products will be shipped with insurance and tracking.
3. The buyer or their appointed representative’s signature on acceptance of the shipment is evidence of the date of delivery and fulfillment by Horologer MING.
4. Prices are shown exclusive of taxes, duties and levies.
5. For deliveries to Malaysia and Switzerland, we will collect applicable taxes at the time of balance payment and items will be delivered with all taxes included.
1. Each watch comes with a limited warranty against mechanical and manufacturing defects. The duration can be found on the documentation that accompanies each watch.
2. Watches serviced by the customer or a third party will not be covered by our warranty.
3. Wear and tear is not covered by our warranty.
4. In case of a warranty claim, or service request, please email us at [email protected].
5. Horologer MING will bear shipping costs for warranty claims. Shipping for out of warranty service will be borne by customers.
1. Watches may be returned in unused and unworn conditions, sealed, with the all original accompanying packaging and accessories within two (2) weeks of receipt of the original shipment
2. Horologer MING will refund the full price paid minus a restocking fee of CHF 125.
3. Straps are not eligible for returns. All strap sales are final once shipped.
4. Please refer to the product page for the eligibility and terms of returns for other products.
5. Please email us at [email protected] if you'd like to request a return.
The MING Mosaic becomes production reality in our latest flagship: the 20.11.
All you can eat plus a whole chicken
We took everything we have in the design arsenal and threw it into our new flagship and daily wearer: it is the kind of watch you can and want to wear almost all of the time, but also projects something a little bit special. It debuts design tweaks reflecting our Special Projects Cave logo at 12, sapphire hands and Barenia leather straps.
The Mosaic: a 3D chessboard
Of course, the star of the show is the Mosaic dial itself: 2,650 squares of varying opacity, each formed with a linear diffraction pattern and etched with a high-power femtosecond laser on three different levels within the sapphire crystal dial. This process was developed in collaboration with DM Surfaces SA of St. Imier and has been in the works for the better part of two years.
Actual production is tricky as the process is very sensitive to crystal quality and not all sapphire is equal. Tiny, near invisible inclusions within the crystal structure can cause the entire dial to shatter as a large amount of energy is being focused on a very small area during lasering. Though we use a 1.30mm thick optical grade crystal as the base blank; yield remains low and limits this dial to flagship applications only.
Depending on ambient light, the Mosaic can turn from invisible to a prominent chessboard and we chose to use a dark movement finish to provide a contrasting background, whilst adding visual texture. At night, light from the fully charged HyCeram in the sapphire dial will reflect off the Mosaic and result in a soft glow.
Micro-rotor, rebooted
The 20.11 is powered by the Schwarz-Etienne for MING Cal. ASE 200.2, with micro-rotor winding. The finishing is now matte-blasted with a black DLC coating and contrasting diamond-cut anglage. It has a power reserve of approximately 86 hours and is wound bidirectionally by a micro-rotor made of sintered tungsten.
Attention to the little details
For the first time on any MING, we use sapphire crystal hands with HyCeram for legibility in all light conditions. The same HyCeram is used on the luminous indices of the dial sapphire. To add even more visual texture to the rear, the inner bezel surrounding the movement is made of titanium and machined with a Clous-de-Paris pattern and DLC coated.
The 20.11 is completed with a pair of handmade straps from Jean Rousseau Paris, a leather travel pouch by Studio Koji Sato, and a 700-lumen Nitecore LED torch for charging the HyCeram.
- Functions:
- Case, dial & hands:
- Movement:
- Straps:
- 700-lumen Nitecore torch for charging HyCeram
- Leather travel pouch handmade by Studio Koji Sato
- 2-year limited mechanical warranty
- Made in Switzerland
